Privacy Policy

1. Information We Collect

When you use Balangkas, we may collect the following personal information in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173):

• Name and contact details (when you reach out to us)
• Shipping address (when you place an order through our partner platforms)
• Design configurations you save or share
• Photos you upload for custom products (e.g., Memory Map)
• Device and browser information collected automatically through cookies

2. How We Use Your Information

• To process and fulfill your orders
• To save and retrieve your custom designs
• To communicate with you about your orders or inquiries
• To improve our products and website experience

3. Data Storage and Security

Your saved designs and configurations are stored securely in our database. Uploaded photos are used solely for generating your custom product and are not shared with third parties. We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction.

4. Third-Party Platforms

Orders are processed through third-party platforms (Shopee, Lazada, TikTok Shop). When you purchase through these platforms, their respective privacy policies apply to the transaction. We encourage you to review their privacy policies.

5. Your Rights

Under the Data Privacy Act of 2012, you have the right to:

• Be informed of how your personal data is being processed
• Access your personal data held by us
• Object to the processing of your personal data
• Request correction of inaccurate personal data
• Request deletion or blocking of your personal data
• Lodge a complaint with the National Privacy Commission

6. Cookies

We use essential cookies to ensure the website functions properly and to save your design preferences. We do not use tracking cookies for advertising purposes.

7. Contact Us

For questions about this privacy policy or to exercise your data privacy rights, contact us at balangkas.arts@gmail.com.